Refund policy
At DigiVault, all sales are final. Due to the nature of digital products, we do not offer refunds or exchanges once a purchase has been made and the file has been delivered.
What we offer instead:
- If you experience a technical issue downloading your file, contact us and we'll resend your download link promptly.
- If you accidentally purchased the wrong product, reach out within 24 hours and we'll do our best to make it right.
Damaged or incomplete files: If your file is corrupted or incomplete, we will replace it at no charge. Please contact us with your order number and a description of the issue.
Contact us: For any questions or concerns, please reach out to us through our contact page. We're committed to making sure every customer has a great experience with DigiVault.