Refund policy

Return and Refund Policy

At DigiVault, we sell digital products. No physical items will be shipped.

Due to the nature of digital products, all sales are final once your purchase has been completed and your file has been delivered. We do not offer refunds or exchanges except where required by applicable law.

Download Issues

If you experience a technical issue downloading your purchase, email support@digivaulthub.store with your order number and a description of the issue. We will help you access your files and resend your download link as needed.

Accidental Purchases

If you accidentally purchase the wrong product, contact us within 24 hours of your purchase. We will review your situation and do our best to help. This does not guarantee a refund or exchange.

Corrupted or Incomplete Files

If a delivered file is corrupted or incomplete, we will replace it at no charge. Please email support@digivaulthub.store with your order number and a description of the problem.

Contact Us

For questions about your purchase or this policy, email support@digivaulthub.store.